GDPR Compliance

1. Introduction

At Aragenex Media, we are committed to safeguarding the privacy and personal data of our users, clients, and partners. This GDPR Compliance Policy explains how we collect, process, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Aragenex Media., located at 2929 Allen Parkway, suite 200, Houston, Texas – 77019, United States, acts as the data controller for the personal information collected through our website and digital platforms.

For any questions or concerns, you may contact us at: 📩 privacy@aragenex.com

3. Personal Data We Collect

We collect and process the following types of personal data to deliver our services effectively:

  • Contact Information: Name, company name, job title, email address, and phone number.

  • Website Usage Data: IP address, browser type, operating system, referral URLs, and pages visited.

  • Cookies & Tracking: Data collected through cookies, analytics tools, and similar technologies to enhance user experience and analyze performance.

  • Communication Data: Messages, forms, and emails exchanged with our team.

4. Legal Basis for Processing Personal Data

Aragenex Solutions processes your personal data under the following lawful bases:

  • Consent: When you voluntarily provide information or subscribe to our communications.

  • Contractual Necessity: To fulfill agreements and deliver requested services.

  • Legal Obligation: When required to comply with applicable laws and regulations.

  • Legitimate Interests: For business development, analytics, and marketing purposes that do not override your rights and freedoms.

5. How We Use Personal Data

We use personal data for the following legitimate purposes:

  • Service Delivery: To respond to inquiries, manage projects, and provide requested services.

  • Marketing & Communication: To send newsletters, promotional offers, and updates about our products and services.

  • Website Improvement: To analyze site usage and enhance functionality and user experience.

  • Legal & Compliance: To comply with regulatory obligations and respond to lawful requests from authorities.

6. Data Sharing and Transfers

Your personal data may be shared only in the following circumstances:

  • Service Providers: With trusted third-party vendors who support our operations (e.g., hosting, analytics, marketing).

  • Legal Compliance: When disclosure is necessary to comply with law, regulation, or legal process.

  • International Transfers: If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protection mechanisms.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected,

  • Comply with legal and accounting obligations,

  • Resolve disputes, and

  • Enforce agreements.

Once the retention period expires, your data will be securely deleted or anonymized.

8. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Restriction: Limit how we process your data under certain conditions.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Withdraw previously given consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at : privacy@aragenex.com.

9. Data Security

We implement robust technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction. These include data encryption, secure storage, regular audits, and restricted access controls.

10. Policy Updates

Aragenex Solutions & Media may update this policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

11. Contact Information

If you have any questions, requests, or concerns regarding this GDPR policy or our data processing practices, please contact us at:
📧 privacy@aragenex.com | 🌐 www.aragenex.com | 🏢 Aragenex Media